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PRIVACY AND COOKIE STATEMENT OF DIJKSTRA PLASTICS

1. Introduction

Dijkstra Plastics B.V wants to inform you of how we handle your personal data to the best of our ability. We only use your personal data in accordance with this privacy statement. For example, because you are a customer of ours or because you use our website. Dijkstra Plastics B.V is aware of its obligations and your rights based on the latest privacy legislation.

2. Who are we?

Dijkstra Plastics B.V., with (registered) offices in (7482 EZ) Haaksbergen at Industriestraat 30-34, is the company that determines how and for which purposes your personal data are used.

3. Which personal data about you do we use?

We process personal data we obtain directly from you because you have actively provided these to us. We do not process personal data we do not obtain directly from you. We will discuss the various ways in which we obtain your personal data below.

3.1 Personal data that we obtain directly from you

These are personal data you actively provide to us. This happens, for example, if you create an account on our website, register for our newsletter, or when you contact us. You also provide data to us when you place an order or request information about or use our products or websites in another manner.

Personal data you provide to us may include your first and last name, address, date of birth, sex, contact information, financial data (including data about orders and payments), location, and other data necessary for offering our goods.

We can obtain these data by email, phone, or other online systems, including our website and webshop.

You will never be required to share data with us. However, some data are necessary to offer our products, to process orders, or to deliver products. We do not always process all listed data, only insofar as this is necessary.

If you apply for a position at Dijkstra Plastics B.V., we collect the data we obtain directly from you. We process these data when you enter these in our (online) application systems. These data may include contact details, the contents of your CV, job history, salary details, and other employment conditions, as well as other personal data you share with us.

3.2 Personal data that we do not obtain directly from you

Besides the personal data you provide to us, we can also collect, generate, store, and/or use data about you in different manners. For example, if you make use of our website or contact us.

The data may consist of technical information (including an IP address and browser type), log-in information, date and time (zone), type of device, operating system, data about permissions, platforms used, and the telephone number you use to contact us.

This includes data about your visit to our website. The data can also consist of the URL, the clickstream to, through, and from our website (including date and time), products you viewed, purchased, or for which you searched, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), accounts, and methods used to browse our website.

Besides the personal data that we receive directly from you or that we obtain through the use of our goods and/or services, we can obtain information from other sources. If we receive your personal data through other sources, we will inform you about the nature and origin of these data, the purposes for which we process these data, and our grounds for this. We may inform you retroactively about the processing of your personal data, for example, in case of a(n) (suspected or reported) infringement on intellectual property rights or fraud and if this may affect an investigation we need to conduct.

4. Why do we use your personal data?

We only process your personal data if we have a legitimate ground to do so. We will describe the purposes and grounds of the processing of your personal data below.

4.1 Services

Your personal data may need to be processed to be able to conclude an agreement with you or to execute an agreement. For example, offering, registering and/or delivering orders of our products. This includes the processing of payments, maintaining accounts, and keeping documents and files. For these purposes, we process data because this is required for the conclusion, execution, or handling of an agreement.

In some cases, we process your personal data because this processing is necessary to protect our legitimate interests. For example, to evaluate the customer satisfaction concerning our products and/or services. We also use your data to manage our website and for internal operations, including troubleshooting, data analysis, tests, and research, statistical, survey, promotional, and marketing purposes, including targeted advertising. We also process your personal data for administrative and professional purposes. For example, if you contact us for any other reason than those set out in this privacy statement.

4.2 Marketing information and promotional purposes

If you have given permission to receive information about new products and/or services and other promotional information and marketing information by email, phone, or mail, including campaigns, competitions, and other promotional events, we will use the personal data for which you have given permission.

In some cases, we will base our actions on our legitimate interests to send communication or conduct market research and surveys. We do this, for example, if you are an existing customer unless you indicate that you do not want to receive this information. You can change your preferences or unsubscribe from marketing communication using the unsubscribe links in our marketing messages or by contacting us.

5. Cookies

We consider it important that you know how we use cookies and for which purposes we use the information in these cookies. Our website uses cookies to offer you the best possible experience and improve our website. Cookies are small text files placed on your device when you visit the website. We also place cookies in our emails to improve our marketing activities. These cookies provide us with information about the number of persons that open our emails, the time at which you open them, and whether you click on information in the emails. Cookies do not always process personal data but can be used to distinguish you from other users of the website, for example.

Without your permission, we will not place tracking cookies on your device but only place necessary, functional, performance, and analytical cookies. Refer to sections 5.1 to 5.3 for a breakdown of the different types of cookies.

You can opt out of cookies by configuring your Internet browser to not (or no longer) accept cookies. You can also remove, check, or change previously stored information through your browser settings.

Keep in mind that third parties may also use cookies over which we have no control.

5.1 Functional cookies

These cookies are necessary for the correct operation of our website. These are, for example, cookies that enable you to log in to secure sections of our website or to place an order. These cookies recognise you when you return to our website and remember your password or preferred settings.

5.2 Analytical cookies

We use these cookies (including Google Analytics) to collect statistical data, such as the number of visitors, and check how visitors use our website. This helps us improve our website. All information collected by these cookies is aggregated and anonymous.

5.3 Tracking cookies

These cookies register your visit to our website, the pages you have visited, and the links you followed. We use this information to make our website and the advertisements shown on it more relevant based on your interests. We can also share this information with third parties for this purpose (such as our external advertising partners).

5.4 Cookie overview

The table below sets out which cookies we use, the type of cookie, and the party responsible for this cookie.

Cookie name	Cookie type	Party responsible
_cf_bm	Functional	Dijkstra Plastics
li_gc	Functional	LinkedIn
li_mc	Functional	LinkedIn
bcookie	Functional	LinkedIn
SOCS	Functional	Google
__hs_initial_opt_in	Functional	HubSpot
__hs_opt_out	Functional	HubSpot
lang	Functional	LinkedIn
AEC	Functional	Google
__hssc	Analytical	Hubspot
lms_analytics	Analytical	LinkedIn
lms_ads	Tracking	LinkedIn
__hsscr	Analytical	Hubspot
__hstc	Analytical	HubSpot
_ga	Analytical	Google Analytics
AnalyticsSyncHistory	Analytical	LinkedIn
_ga_62p0SRGC8S	Analytical	Google Analytics
ln_or	Analytical	LinkedIn
_gat_gtag_ua_28417011_26	Analytical	Google Analytics
_gid	Analytical	Google Analytics
hubspotutk	Tracking	Hubspot
lidc	Tracking	LinkedIn
UserMatchHistory	Tracking	LinkedIn
IDE	Tracking	Google DoubleClick
_fbp	Tracking	Facebook
_gcl_au	Tracking	Google Adsense
DV	Tracking	Google Ads
1p_jar	Tracking	Google Ads
NID	Tracking	Google Ads
OTZ	Tracking	Google Ads

Note: Google Analytics is one of the analytical cookies we are using. We have concluded a processor agreement with Google. Settings on the sharing of data have been deactivated. We also do not use any other Google services in combination with the Google Analytics cookie.

6. Security

We take the security of your personal data very seriously. For this reason, we have introduced physical, technical, operational, and administrative strategies, checks, and measures – in line with legal provisions – to secure your personal data against unauthorised access, use, or disclosure.

We cannot see the passwords you use. You are responsible for the selection and confidentiality of the passwords that grant you access to certain sections of our website.

7. How do we share your personal data?

7.1 External suppliers and service providers

We work with suppliers and service providers that are not part of Dijkstra Plastics B.V., including professional advisers, tax advisers, legal advisers, or other company advisers. Some of these suppliers and service providers will process your personal data on our behalf. This includes the hosting of our websites, conducting the delivery, and the processing of payments. We may also share your data with search engine services, regulatory and enforcement bodies, and potential buyers and sellers of companies or assets in case of a potential (partial) acquisition.

We will strive to ensure that these suppliers and service providers comply with the agreed-upon standards for the security of your data. They may only use the data to provide services to us, not for their own commercial purposes. If one of these external suppliers is located outside of the EEA (for example, in a territory in which local legislation does not offer the same level of security with respect to our data), we will take measures to ensure that your data are secured.

7.2 Websites of third parties

Our website may also contain (product) videos that demonstrate the operation of our products. These videos are available on YouTube and are made available on our website using the YouTube API Service. We also use links to a number of social media platforms, such as Facebook, Instagram, LinkedIn, and Google (Maps).

If you click on a link to one of these websites, keep in mind that these websites have their own privacy policy and that we do not accept any responsibility and/or liability for this policy. Check the privacy and cookie policy before you send data to these websites.

7.3 The locations where we can process your personal data

We exclusively process your personal data in the EEA unless explicitly indicated otherwise in this privacy statement. Your data will not be transferred to the USA and no data will be transferred to third parties.

7.4 Retention of personal data

We will keep your personal data as long as we consider this necessary based on our relationship with you. This retention period is based on visits to our website, the completion of purchases, or because we must keep personal data to comply with certain legislation. We also keep your personal data under the management of other parties. These parties can be located outside of the Netherlands, as indicated in 7.3. We will remain responsible for the processing of your personal data.

8. Your rights concerning the processing of your personal data

Your personal data are yours and this gives you a number of rights you can exercise. These rights have been set out below. Please contact us using the contact details at the bottom of this statement to make use of this option.

• The right to access the personal data about you in our possession;
• The right to demand that we change incorrect personal data;
• In certain circumstances, you have the right to request the limitation of the processing of your personal data or the removal of the personal data;
• In certain circumstances, you have the right to receive the personal data you have provided to us in a structured, common, and machine-readable format;
• In certain circumstances, you have the right to demand that we transfer the personal data you have provided to us to another organisation at your request;
• The right to revoke your permission if this is the ground based on which we use your personal data;
• The right to object to our processing of your personal data;
• The right to object to direct marketing.

9. Amendments to our conditions

We update this privacy statement regularly and will place all updates on this page. This privacy statement was last updated on 10/2/2023.

10. Controller and contact details

We welcome any questions, remarks and/or requests related to this privacy statement and personal data about you that we process. You can contact us for more information about the rights set out above or any general questions. You can reach us at hr@rdplastics.nl or by mail addressed to Industriestraat 30-34, 7482 EZ Haaksbergen, Netherlands.

11. Complaints

If you have any questions, remarks, or concerns about the manner in which we handle your personal data, please contact us first.

However, if you are not satisfied with the manner in which we handle your questions or requests, you also have the right to submit a complaint to the Dutch Data Protection Authority, the supervisory authority.